QMSdesk

PlatformReporting and analytics

Oversight you can open: a quality KPI dashboard

QMSdesk™ gives you a quality KPI dashboard built from your live records, where every figure opens the records behind it. You see where your quality system stands on any day, and you can show anyone exactly why.

What changes for your team

01

Answers, not spreadsheets

The figures come straight from your records. Nobody compiles a monthly deck by hand to find out how many CAPAs are open.

02

Every number is a doorway

Click a figure and you land on the records it counts. A number you can't open is a number you can't defend, so every figure in QMSdesk opens.

03

Everyone starts with their own work

Each person lands on My Work: their open tasks, deadlines and activity across every module. Approvers see everything waiting for their signature in one queue.

Your quality KPI dashboard, in five views

The Command Center is where your quality leadership starts the day. It has five views:

  1. Step 1 of 5

    Executive Pulse

    The overall health of your quality system, at a glance.

  2. Step 2 of 5

    Inspection Readiness

    Training, documents, CAPA effectiveness, audits, change control and deviations, in one view.

  3. Step 3 of 5

    Risk Command

    Your risk matrix, top risks, overdue reviews and risk trend.

  4. Step 4 of 5

    Training Intelligence

    A rule-based view of where training stands across your organization.

  5. Step 5 of 5

    Notification Activity

    What the system has sent and flagged, including any audit-trail chain alerts.

Say your Head of Quality opens Inspection Readiness on Monday morning and sees overdue training. One click opens the overdue training records behind the figure, and the next opens the record itself.

Reporting and analytics highlights

An inspection readiness dashboard you can drill into

Inspection Readiness brings the areas an inspector looks at into one view, computed from your records when you open it. Every figure opens its register. Readiness itself is something your team achieves; QMSdesk shows you where you stand.

My Work and the review queue

My Work shows each person what they owe today. The review queue lists every record waiting for their signature, across every module, with the decision beside the record. Approvals stop getting lost between modules.

QMS reporting in PDF and Excel

Generate reports in PDF and Excel, including management review packs and audit binders. Weekly scheduled reports arrive without anyone having to run them.

Events trending, with the causes behind them

Quality events trend by type, severity, site, product and root cause. OOS lab-error invalidations trend by method, analyst and instrument, so a CAPA can start from a real pattern.

Setup data that stays out of your KPIs

Records created while you set up and test QMSdesk are kept out of your live operational KPIs by default. A PDF report that includes them is watermarked.

Feature index

Everything in reporting and analytics

Dashboards

  • Command Center with five views: Executive Pulse, Inspection Readiness, Risk Command, Training Intelligence and Notification Activity
  • Every dashboard figure opens the records behind it
  • Implementation-era records kept out of live KPIs by default

Personal work

  • My Work: each person's open tasks, deadlines and activity across every module
  • A cross-module review queue, with the decision beside the record
  • Navigation grouped into My Work, Operations, Oversight and Administration
  • An in-app inbox as the system of record for notifications, which are never deleted

Reports

  • PDF and Excel output
  • Management review packs and audit binders
  • Weekly scheduled reports
  • Watermarked PDFs when implementation-era data is included
  • A frozen, signed management review snapshot

One connected system

Connected across QMSdesk

Management review freezes these measures into a signed snapshot for each review period.

Risk management feeds Risk Command.

Training management feeds Training Intelligence.

OOS/OOT investigations and quality events feed events trending.

Regulations

Regulations it's designed to support

  • ISO 13485. QMSdesk is built to support organizations working to ISO 13485:2016, including the data behind management review (§5.6).
  • ICH Q10. Designed to support monitoring and management review of the pharmaceutical quality system (§4).
  • FDA QMSR. It incorporates ISO 13485:2016 by reference.

Questions buyers ask

Where do the dashboard figures come from?

From your live records in QMSdesk. Every figure opens the records it counts, so you can check any number in one click.

How is the Inspection Readiness view calculated?

From your current records, at the moment you open it. It shows where you stand today, and every figure opens the records behind it, so you can check any number in one click.

Can we export reports?

Yes, in PDF and Excel, including management review packs and audit binders. Weekly scheduled reports are available too.

Will test records from our setup distort our KPIs?

No. Records created during implementation are kept out of live operational KPIs by default, and PDFs that include them are watermarked.

What does each person see when they log in?

Their own work. My Work is the default landing, with open tasks, deadlines and activity, and a review queue for everything awaiting their signature.

See your quality system on any day

Bring the report you dread building each month. We'll show you QMSdesk answering it from live records.